SHIpPING policy-payments & RETURNS
VEGAN | CRUELTY FREE | LEAVE NO TRACE | ECO PACKAGING
shipping policy
We ship worldwide .
Additional customs – duties may be charged depending on the destination country rates . Ichnos soap is not responsible for payment of any additional customs – duties charges .
When a region is inaccessible and the cost is more expensive , your order will be delivered ” by Elta Courier by air ” in 10-14 business days.
From the moment you place your order allow us 1 to 2 working days to process your order .
GREECE
Standard Delivery: 2-4 business days.
Estimated Shipping Costs:
Standard: 5€
- Free delivery for orders over 40€
EUROPE
Standard Delivery: 4-7 business days.
Estimated Shipping Costs:
Standard 14€
- Free delivery for orders over 80€
USA & CANADA
Standard Delivery: 10-15 business days.
Estimated Shipping Costs
Local Post: 19€
* Free delivery for orders over 150€
RUSSIA & MIDDLE EAST
Standard Delivery: 15-20 business days.
Estimated Shipping Costs:
Standard delivery: 22€
- Free delivery for orders over 190€
AUSTRALIA & NEW ZEALAND
Standard Delivery: 15-20 business days.
Estimated Shipping Costs:
Standard delivery: 22€
- Free delivery for orders over 190€
TRACK YOUR ORDER
Standard delivery / Local post
You can easily track your order using the tracking number on your dispatch confirmation email.
Track your order here:
https://www.elta.gr/
International Express and standard
You can easily track your order using the tracking number on your dispatch confirmation email
Track your order here:
https://www.dhl.gr/exp-en/express/tracking.html
Tracking is provided for all orders and is sent when sending the order .
EXTRA INFO
Ichnos soap is not responsible for any loss due to incomplete shipping information or incorrect shipping addresses .
If orders with incorrect shipping information are shipped , the order cannot be corrected .
Please inform your shipping details up to date before confirming your order.
payments
PAYMENT METHODS
You can pay your order by:
- Credit/Debit Card (Visa, Mastercard, Maestro)
- Paypal
INTERNATIONAL ORDERS – NON EUROPEAN UNION
You can pay your order by:
- Credit/Debit Card (Visa, Mastercard, Maestro)
- Paypal
return policy
Please note that due to the personal nature of our products , we are unable to accept returns or exchanges on orders .
Feel free to contact us if you have any questions .
Email: info@ichnossoap.com
